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2.1 Based on 22 reviews
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  • Customers like
    • Product when it worked 3
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    • Customer service 9
    • Defective product 4
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I was on hold for a very long time, and when finally connected with someone about my package never being delivered, they were very rude and told me they wouldn't do anything. The person I spoke with said their name is Lee. Do not buy their products as you may not even receive them, and will have to go through the trouble of fighting to receive your money back. Luckily I purchased through Walmart and their customer service is great about handling... Read more

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Long story short: My computer has startup issues, it came with a faulty network card, it came with a dead *** spider in it, I can't refund it, and I refuse to pay the shipping fees to send a faulty computer back, only to most likely have it returned with a new fault. There's no way in *** I'm ever going to buy from iBuyPower again. Rather, I'll probably build a computer myself next time instead of being lazy, since at least then I can assure... Read more

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I bought the Revolt two extreme edition, and upgraded it quite a bit towards the 2300 range. I got it about 1/1.5 months later, which is what I had expected. It came in a decent box, and was stored well. Four months later works perfectly, excellent condition. Had no problems to date. I have never had to go to customer service, but I heard it is not very efficient and in simple terms bad. Only thing I suggest is uninstalling and reinstalling... Read more

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A total horror story about my purchase through iBuyPower. I have always loved playing PC games and was willing to make the leap from my Asus Gaming Laptop to an actual gaming desktop. I have always tinkered with my older desktop computers and, swapping out hard drives for SSD's to putting in more fans and different types of GPU's. I decided on June 11th, 2016 to purchase a desktop through iBuyPower. I did my research and found out that they... Read more

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A total horror story about my purchase through iBuyPower. I have always loved playing PC games and was willing to make the leap from my Asus Gaming Laptop to an actual gaming desktop. I have always tinkered with my older desktop computers and, swapping out hard drives for SSD's to putting in more fans and different types of GPU's. I decided on June 11th, 2016 to purchase a desktop through iBuyPower. I did my research and found out that they... Read more

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When I ordered my laptop from iBuyPower I received an automatic email warning that I should take certain steps to prevent the delay of my order if I was shipping to a different address than my billing, which I was. I made every effort to do this, immediately after placing the order - I called AND emailed my bank. I called AND emailed iBuyPower. My bank was perfectly willing to approve the charge, but iBuyPower never replied to a single one of... Read more

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The first introduction to the ibuypower experience for some will be when they tell you to add your shipping address to your banks memo section or something if it is not your billing address. This is not something I have seen anyone else do before and well I understand that it is for security, they stand in your way more than the bank would. The first time I tried to order from them was in college. When they told me I needed to add the second... Read more

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The first introduction to the ibuypower experience for some will be when they tell you to add your shipping address to your banks memo section or something if it is not your billing address. This is not something I have seen anyone else do before and well I understand that it is for security, they stand in your way more than the bank would. The first time I tried to order from them was in college. When they told me I needed to add the second... Read more

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When I received my $2000 gaming notebook, I was more than excited to use all the power of my iBuyPower GS70 Stealth. However upon booting up it contained only one hard drive. I personally had to open the case on my brand new notebook and connect the second hard drive that was floating in the case. Additionally the build they sent me had horrible heating issues to the point It was only usable with a notebook cooling pad with integrated fans.... Read more

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First, their phone numbers were all out of order and stated they were having problems with their phone lines.Really, a pc company with no phone lines, great start.I bought one of their pc's 7 months ago and due to power fluctuation it wanted to self repair and not load properly.So, as it was still under warranty and I have geek squad through Best Buy, I took it in with the windows instlalation disc.Four tries later, I was informed the windows... Read more

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