IBUYPOWER - 18 Months and Waiting
Avoid IBP at all costs.Their customer service is the worst I have ever encountered.
I bought a computer advertised to have 12 drive bays intending it to be a video workstation. It has been 18 months and I still do not have the hardware to install more than seven hard drives. Tech support even told me I was not allowed to install a 3.5 drive in a 5.25 drive bay. Six bays were 3.5 and six were 5.25.
They did include one 5.25 tray with the ability to install a 3.5 drive. I upgraded the power supply, but they did not send all of the cables, only what they used to connect to the motherboard, an optical drive and two hard drives. The drive bays only had enough custom trays for the three drives I bought from them. Over three quarters of their shipments for the missing parts had the wrong parts.
It has been 18 months and I still have a workstation that I cannot add the last four hard drives. If you do not pay extra to have your purchase delivered with expedited service, it may take months to get your PC. IBP expedited service is nothing more than everyone else's normal service: first in first out.
The price of the PC might seem like a good deal, but the high expedited processing fee negates the good price and brings it in line with their competitors.I highly recommend avoiding IBP and buying from any reputable vendor.
Review about: Ibuypower Shipping Service.
Reason of review: Not as described.
Monetary Loss: $1500.
Preferred solution: Deliver product or service ordered.
I didn't like: Customer service, Expedite fee, Delivery, Incomplete pc-missing parts.